Safe Gaming Policy

Responsible Gaming at Jayabaje

Gaming is for fun — not for financial pressure or emotional relief. Jayabaje gives you the tools and space to play within healthy limits. Learn about our responsible gaming policy.

18+ Adults only
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Why does responsible gaming matter?

Jayabaje believes online gaming is a form of entertainment — not a source of income or a solution to financial problems. Responsible gaming means keeping track of your time, money, and mental state, and enjoying gaming within healthy limits.

Online gaming is growing rapidly in Bangladesh. Many people start for entertainment, but can unknowingly end up spending too much time or money. Jayabaje is committed to keeping every member informed and helping them build healthy gaming habits.

Responsible gaming isn't just about you — it matters equally for your family and community. Play in line with Jayabaje's responsible gaming policy and maintain a healthy lifestyle.

Keep in mind: Gaming is for fun. If you feel your play is getting out of control, contact Jayabaje Support right away.

Signs of problem gambling

The signs below indicate that your gaming habits may be becoming problematic. Jayabaje advises you to take notice early:

  • Spending beyond your set budget and regretting it later.
  • A tendency to keep playing in an attempt to recover losses.
  • Prioritizing gaming over family, friends, or work.
  • Trying to cut back on gaming but being unable to.
  • Lying or hiding the truth about gaming.
  • Turning to gaming to cope with stress or anxiety.
  • Continuing to play by borrowing money or depleting savings.
  • Feeling restless or irritable when not playing.
If any of the above signs appear on a regular basis, treat it as a warning. Whether it's you or someone close to you, reach out to Jayabaje Support.

Jayabaje Limit-Setting Tools

Jayabaje provides every member with a range of tools to help manage their gaming. Use these features to stay in control of your experience:

Limit type Description Maximum duration
Daily Deposit Limit Set a daily cap on how much BDT you can deposit 24 hours
Weekly deposit limit Set a total deposit limit for the week 7 days
Monthly deposit limit Set the maximum amount in BDT you want to deposit per month 30 days
Session time limit A limit on how long you play in a single session Custom
Betting limits Maximum amount in BDT you want to place per bet Custom
Loss Limit Automatically stop the game once you reach a set loss amount Daily / Weekly

Setting limits is straightforward — go to Account Settings and adjust them anytime under the Responsible Gaming option. Reducing a limit takes effect immediately, but increasing one has a 24-hour delay to prevent impulsive decisions.

Breaks & self-exclusion

Taking breaks is part of healthy gaming. Jayabaje offers two important tools:

🕐 Cooling-off period

Temporarily deactivate your account for anywhere between 24 hours and 30 days. You won't be able to log in during this period, but your account will remain fully intact.

🚫 Long-term self-exclusion

Close your account for 6 months to 5 years, or permanently. During self-exclusion, Jayabaje will not send you any promotional communications.

Steps to activate self-exclusion
1
Log in to your account

Log in to your Jayabaje account and click the profile icon in the top right corner.

2
Go to the "Responsible Gaming" menu

From your account settings, select the "Responsible Gaming" option.

3
Choose your self-exclusion duration

Choose between a cooling-off period or long-term self-exclusion, and set the duration.

4
Confirm

Confirm your decision. Self-exclusion takes effect immediately and a confirmation will be sent to your email.

5
Contact support whenever you need help

Jayabaje's 24/7 support team is always ready to help with any issue.

Minor Protection

Jayabaje strictly prevents anyone under 18 from gaming on our platform. We enforce a zero-tolerance policy and verify the age of every member.

  • A valid ID must be submitted for age verification at the time of registration.
  • Any attempt to open an account in the name of a minor will be blocked immediately.
  • Parents and guardians are advised to use device locks or parental controls to prevent children and teenagers from accessing gaming devices.
  • Please keep the Jayabaje app and website out of reach of children.
If you suspect a minor is using Jayabaje, please report it immediately to [email protected].

Support & professional help

Professional support is highly effective in overcoming gaming addiction. The following resources are available to Jayabaje members:

Jayabaje Support

Our support team is with you 24 hours a day, 7 days a week — from helping you manage your gaming to activating self-exclusion.

Mental health guidance

For mental health support in Bangladesh, contact the psychiatric department of your nearest government hospital or reach out to the National Mental Health Helpline.

Family support

A gaming problem affects the whole family. Recovery is much faster with the support of loved ones. Talk openly with the people close to you.

Self-help resources

Read Jayabaje's Responsible Gaming guide, self-assessment questionnaire, and tips to build your own awareness.

Jayabaje Responsible Gaming Features

Use our dedicated tools to keep your gaming experience safe and enjoyable

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Smart deposit limits

Set daily, weekly, or monthly deposit limits. You decide how much to spend — Jayabaje will make sure you stick to it.

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Session timer

Decide in advance how long you want to play. Once your time is up, Jayabaje will automatically notify you.

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Cooling-Off Mode

Take a break when emotions run high. Temporarily deactivate your account for anywhere from 24 hours to 30 days.

🚫

Self-exclusion feature

For a longer break, keep your account closed for 6 months or permanently. No promotional messages will be sent during this period.

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Gaming History

View your full gaming and transaction history at any time. Analyze your own habits and stay informed.

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Age verification system

Jayabaje follows a strict age verification process. No one under the age of 18 is permitted to open an account or play.

FAQ

Frequently asked questions about responsible gaming

Log in to your account and go to profile settings. From the "Responsible Gaming" menu, you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, while increasing one requires a 24-hour waiting period.

Once a cooling-off period ends, your account is reactivated automatically. However, a long-term self-exclusion cannot be reversed before the set period expires. This is intentional — to ensure the decision holds.

Start by completing Jayabaje's self-assessment questionnaire. If you feel something is wrong, activate a cooling-off period or self-exclusion right away and reach out to [email protected]. Seek professional mental health support if needed.

Yes. Jayabaje verifies valid government-issued ID during registration to confirm age. No one under 18 can open an account. Suspicious accounts are also investigated and closed if necessary.

Yes, changes can be made at any time. However, reducing a limit takes effect immediately, while increasing one is subject to a 24-hour delay policy. This ensures no major changes are made impulsively.

Absolutely. All of Jayabaje's responsible gaming tools — deposit limits, session timers, cooling-off, and self-exclusion — are completely free to use. These are your rights, and Jayabaje encourages you to take full advantage of them.
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Play Safe, Win Happy

Join Jayabaje with a commitment to responsible gaming. Enjoy entertainment in our safe gaming environment — mindfully and within your limits.

18+Adults only. Play responsibly.

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